Shipping Policy

Processing Time

Orders regularly take up to 7 business days to be processed before shipped. During holidays, processing time may take up to 14 days.

Shipping Time

U.S orders will be shipped at a cost of $3.99 per product via USPS and international orders will be shipped at a cost of $5.99 per product.

Note: There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements and delays. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

Tracking Number

Each items may be shipped from different fulfillment centers across the globe as our product research team spends time to source for quality yet affordable products. While we are unable to provide tracking for your products, our company insured fully on the packages and any missing items will be reshipped free of charge to you.

Missing Items

If you place an order with multiple items, it is more than likely going to be shipped in more than one package to reduce taxes/premiums. Please allow some time for all of your items to arrive.

Tariffs/ Custom Tax

Prices revealed on your respective receipt might be different from what you ordered but please do not worry! Usually what our fulfillment center would do is to mark as extremely low prices or mark the items as gifts altogether. This is to prevent tariffs/custom import duties being incurred on your end as for certain countries these additional charges are extremely costly.

Confirmation Email

If you placed an order but did not receive a confirmation email, please make sure your email is correct. Kindly check your SPAM folder to see if your confirmation email was sent there. If there is still no confirmation email , please email our support team at support@lavenzee.com.
If you have any further questions or concerns, please email us at: support@lavenzee.com and we'll respond as soon as we can.